Official Partner

[BUNJANG] Salvatore Ferragamo Silk Autumn Tree Motif Necktie 9.5cm / ํŽ˜๋ผ๊ฐ€๋ชจ ์‹คํฌ ๋ธŒ๋ผ์šด ๋ช…ํ’ˆ๋„ฅํƒ€์ด 9.5cm S~A+๋“ฑ๊ธ‰ K3288

$56.32
Product cost
โ‚ฉ69000
Domestic shipping
Free

The total above includes our service fees and currency conversion from KRW to USD.

Once your purchase is complete, you can check your real-time order status in the Dashboard menu.

Click or drag & drop images here

PNG, JPG ยท up to 10MB ยท max 10 images
Description
## Salvatore Ferragamo Silk Necktie - Autumn Tree Motif

**Brand:** Salvatore Ferragamo
**Condition Grade:** S~A+ (Near Mint to Excellent)
**Blade Width:** Approximately 9.5cm
**Total Length:** Approximately 164cm
**Thickness:** Medium
**Color:** Brown
**Material:** 100% Silk
**Care:** Dry Cleaning Completed
**Origin:** Made in Italy

### Product Overview:

Experience the artistic elegance of Salvatore Ferragamo with this exquisite 100% silk necktie. Crafted in Italy, this tie features a rich brown base adorned with a detailed motif of autumn trees and forest elements in shimmering gold, orange, and rust hues. The intricate pattern evokes a miniature autumn landscape, offering a unique blend of warmth and sophistication.

### Why Choose This Tie?

This tie stands out with its artistic and emotive pattern, a signature of Ferragamo's design philosophy. Unlike ordinary classic ties, the blend of warm colors and the delicate depiction of trees and leaves create a captivating visual narrative, reminiscent of a painted autumn scene.

### Styling Tips:

* **Old Money Aesthetic:** Pair with brown, beige, or camel jackets for a seamless color flow, creating a classic and relaxed "Old Money" vibe.
* **Business Sophistication:** Combine with a navy suit and ivory shirt to add a tasteful accent to your business attire, allowing the brown pattern to provide a subtle yet stylish contrast.
* **Seasonal Elegance:** Ideal for autumn/winter occasions such as wedding guest attire or sophisticated hotel gatherings where you want to subtly express your personal style and seasonal flair.

### Visual Impression:

The deep brown background is delicately scattered with golden, orange, and rust-toned trees and leaves, lending the tie a warm and distinguished appearance. The individual motifs are small, but their irregular arrangement creates a dynamic and engaging pattern that is fascinating to observe up close, akin to appreciating a miniature artwork.

### Recommended Occasions:

* Autumn/Winter Business Attire
* Formal Wedding Guest Attire
* Hotel Dinners & Classic Gatherings

### Detailed Description:

This is an authentic, pre-owned Salvatore Ferragamo men's necktie. The design clearly reflects Ferragamo's renowned craftsmanship. The 100% silk fabric, made in Italy, showcases the intricate color palette beautifully. The pattern, while not overtly flashy, reveals significant artistry upon closer inspection. This tie is perfect for those who prefer to express their taste through subtle artistry rather than overt branding.

**Note:** This is a unique, one-of-a-kind piece. Once sold, it will not be restocked. It has been professionally dry-cleaned and steamed for immediate wear.

Salvatore Ferragamo Tie - Brown Autumn Tree Motif Pattern / Made in Italy / 100% Silk

โ–ฃ ํ•œ์ค„ ์š”์•ฝ

๊นŠ์€ ๋ธŒ๋ผ์šด ์‹คํฌ ์œ„์— ๋‹จํ’๋‚˜๋ฌด์™€ ๊ฐ€์„ ์ˆฒ์„ ์—ฐ์ƒ์‹œํ‚ค๋Š” ๋ชจํ‹ฐ๋ธŒ๋ฅผ ์ด˜์ด˜ํ•˜๊ฒŒ ๋‹ด์•„๋‚ธ, ๋”ฐ๋œปํ•œ ๊ณ„์ ˆ๊ฐ๊ณผ ํŽ˜๋ผ๊ฐ€๋ชจ ํŠน์œ ์˜ ์˜ˆ์ˆ ์„ฑ์ด ๋‹๋ณด์ด๋Š” ๋„ฅํƒ€์ด

โ–ฃ ์ด ๋„ฅํƒ€์ด๋ฅผ ๊ณจ๋ผ์•ผ ๋˜๋Š” ์ด์œ 

โ€œ๋ธŒ๋ผ์šด ๋ฐ”ํƒ• ์œ„์— ํ™ฉ๊ธˆ๋น›ยท์˜ค๋ Œ์ง€๋น› ๋‚˜๋ฌด์™€ ์žŽ์‚ฌ๊ท€๊ฐ€ ๋ฐ˜๋ณต๋˜๋ฉฐ ๋งˆ์น˜ ํ•œ ํญ์˜ ๊ฐ€์„ ํ’๊ฒฝ์„ ์ถ•์†Œํ•ด ๋†“์€ ๋“ฏํ•œ, ํ‰๋ฒ”ํ•œ ํด๋ž˜์‹ ํƒ€์ด์™€๋Š” ํ™•์‹คํžˆ ๋‹ค๋ฅธ ํŽ˜๋ผ๊ฐ€๋ชจ์˜ ๊ฐ์„ฑ์ ์ธ ํŒจํ„ด์ด ๋งค๋ ฅ์ ์ธ ์ œํ’ˆ์ž…๋‹ˆ๋‹ค.โ€

โ–ฃ ์ƒ์„ธ์ •๋ณด

๋ธŒ๋žœ๋“œ: Salvatore Ferragamo (์‚ด๋ฐ”ํ† ๋ ˆ ํŽ˜๋ผ๊ฐ€๋ชจ)

์ปจ๋””์…˜ ๋“ฑ๊ธ‰: S~A+๋“ฑ๊ธ‰

๋Œ€๊ฒ€ ํญ: ์•ฝ 9.5cm

์ด ๊ธธ์ด: ์•ฝ 164cm

๋‘๊ป˜๊ฐ: ๋ณดํ†ต

์ƒ‰์ƒ: ๋ธŒ๋ผ์šด

์†Œ์žฌ: ์‹คํฌ 100%

์„ธํƒ ์ •๋ณด: ๋“œ๋ผ์ด ํฌ๋ฆฌ๋‹ ์™„๋ฃŒ

์ œ์กฐ๊ตญ: ์ดํƒˆ๋ฆฌ์•„

โ–ฃ ์ˆ˜๋Ÿ‰

๋‹จ 1์ . ๊นŠ์ด ์žˆ๋Š” ๋ธŒ๋ผ์šด ๋ฐ”ํƒ•์„ ์ค‘์‹ฌ์œผ๋กœ ํ™ฉ๊ธˆ๋น›ยท์˜ค๋ Œ์ง€ยท๋Ÿฌ์ŠคํŠธ ์ปฌ๋Ÿฌ์˜ ๋‚˜๋ฌด์™€ ์žŽ์‚ฌ๊ท€ ๋ชจํ‹ฐ๋ธŒ๊ฐ€ ๋ฐ˜๋ณต๋˜์–ด,

๊ฐ€์„ ์ˆฒ์˜ ํ’๊ฒฝ์„ ์ž‘์€ ์‹คํฌ ์บ”๋ฒ„์Šค ์œ„์— ์˜ฎ๊ฒจ๋†“์€ ๋“ฏํ•œ ๋…ํŠนํ•œ ๋ถ„์œ„๊ธฐ๋ฅผ ๋ณด์—ฌ์ฃผ๋Š” ํŽ˜๋ผ๊ฐ€๋ชจ ๋„ฅํƒ€์ด์ž…๋‹ˆ๋‹ค.

โ–ฃ ์Šคํƒ€์ผ๋ง ํŒ

๋ธŒ๋ผ์šดยท๋ฒ ์ด์ง€ยท์นด๋ฉœ ๊ณ„์—ด ์žฌํ‚ท๊ณผ ๋งค์น˜ํ•˜๋ฉด ๋„ฅํƒ€์ด์˜ ๋”ฐ๋œปํ•œ ์ƒ‰๊ฐ์ด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์ด์–ด์ ธ ํด๋ž˜์‹ํ•˜๊ณ  ์—ฌ์œ ๋กœ์šด ์˜ฌ๋“œ๋จธ๋‹ˆ ๋ฌด๋“œ๋ฅผ ์—ฐ์ถœํ•˜๊ธฐ ์ข‹์Šต๋‹ˆ๋‹ค.

๋„ค์ด๋น„ ์ˆ˜ํŠธ์™€ ์•„์ด๋ณด๋ฆฌ ์…”์ธ ์— ์กฐํ•ฉํ•˜๋ฉด ๋ธŒ๋ผ์šด ํŒจํ„ด์ด ์ ๋‹นํ•œ ๋Œ€๋น„๋ฅผ ๋งŒ๋“ค์–ด ๋น„์ฆˆ๋‹ˆ์Šค๋ฃฉ์— ๊ฐ๊ฐ์ ์ธ ํฌ์ธํŠธ๋ฅผ ๋”ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

๊ฐ€์„ ํ•˜๊ฐ๋ฃฉ์ด๋‚˜ ํ˜ธํ…” ๋ชจ์ž„์ฒ˜๋Ÿผ ๊ณ„์ ˆ๊ฐ๊ณผ ์ทจํ–ฅ์„ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋“œ๋Ÿฌ๋‚ด๊ณ  ์‹ถ์€ ์ž๋ฆฌ์—๋„ ํŠนํžˆ ์ž˜ ์–ด์šธ๋ฆฝ๋‹ˆ๋‹ค.

โ–ฃ ์ด๋ฏธ์ง€ / ์ธ์ƒ

์ง™์€ ๋ธŒ๋ผ์šด์„ ๋ฐ”ํƒ•์œผ๋กœ ์—ฌ๋Ÿฌ ํ†ค์˜ ํ™ฉ๊ธˆ๋น› ๋‚˜๋ฌด์™€ ์žŽ์‚ฌ๊ท€๊ฐ€ ์„ฌ์„ธํ•˜๊ฒŒ ํฉ์–ด์ ธ ์žˆ์–ด ์ „์ฒด์ ์œผ๋กœ ๋”ฐ๋œปํ•˜๊ณ  ๊ณ ํ’์Šค๋Ÿฌ์šด ์ธ์ƒ์„ ์ค๋‹ˆ๋‹ค.

ํŒจํ„ด ํ•˜๋‚˜ํ•˜๋‚˜๋Š” ์ž‘์ง€๋งŒ ์—ฌ๋Ÿฌ ํ˜•ํƒœ์˜ ์‹๋ฌผ ๋ชจํ‹ฐ๋ธŒ๊ฐ€ ๋ถˆ๊ทœ์น™ํ•˜๊ฒŒ ์ด์–ด์ง€๋ฉด์„œ ๋‹จ์กฐ๋กญ์ง€ ์•Š๊ณ , ๊ฐ€๊นŒ์ด์—์„œ ๋ณผ์ˆ˜๋ก ๊ทธ๋ฆผ์„ ๊ฐ์ƒํ•˜๋Š” ๋“ฏํ•œ ์žฌ๋ฏธ๊ฐ€ ์‚ด์•„๋‚ฉ๋‹ˆ๋‹ค.

9.5cm์˜ ์•ˆ์ •์ ์ธ ํญ๊นŒ์ง€ ๋”ํ•ด์ ธ ํด๋ž˜์‹ ์ˆ˜ํŠธ์˜ ์ค‘์‹ฌ์„ ๋‹จ๋‹จํ•˜๊ฒŒ ์žก์•„์ฃผ๋Š” ๋””์ž์ธ์ž…๋‹ˆ๋‹ค.

โ–ฃ ์ถ”์ฒœ TPO

๊ฐ€์„ยท๊ฒจ์šธ ๋น„์ฆˆ๋‹ˆ์Šค๋ฃฉ

๊ฒฉ์‹ ์žˆ๋Š” ํ•˜๊ฐ๋ฃฉ

ํ˜ธํ…” ๋””๋„ˆ ๋ฐ ํด๋ž˜์‹ ๋ชจ์ž„

โ–ฃ ์ƒํ’ˆ ์„ค๋ช…

Salvatore Ferragamo ์ •ํ’ˆ ๋นˆํ‹ฐ์ง€(์ค‘๊ณ ) ๋‚จ์„ฑ ๋„ฅํƒ€์ด์ž…๋‹ˆ๋‹ค.

์ด๋ฒˆ ์ œํ’ˆ ์—ญ์‹œ ๊ทธ๋Ÿฌํ•œ ํŽ˜๋ผ๊ฐ€๋ชจ์˜ ๋””์ž์ธ ๊ฐ๊ฐ์ด ์„ ๋ช…ํ•˜๊ฒŒ ๋А๊ปด์ง‘๋‹ˆ๋‹ค.
๋ธŒ๋ผ์šด ์‹คํฌ ์œ„์— ๋‹จํ’๋‚˜๋ฌด์™€ ๊ฐ€์„ ์ˆฒ์„ ์—ฐ์ƒ์‹œํ‚ค๋Š”
์ž‘์€ ๋‚˜๋ฌด์™€ ์žŽ์‚ฌ๊ท€ ๋ชจํ‹ฐ๋ธŒ๊ฐ€ ์ „์ฒด์— ๋ฐ˜๋ณต๋˜์–ด ์žˆ์œผ๋ฉฐ,
ํ™ฉ๊ธˆ๋น›ยท์˜ค๋ Œ์ง€ยท๋Ÿฌ์ŠคํŠธ ๊ณ„์—ด์˜ ์ปฌ๋Ÿฌ๊ฐ€ ์–ด์šฐ๋Ÿฌ์ ธ ๋”ฐ๋œปํ•˜๊ณ  ๊นŠ์ด ์žˆ๋Š” ๋ถ„์œ„๊ธฐ๋ฅผ ๋งŒ๋“ค์–ด๋ƒ…๋‹ˆ๋‹ค.
์ดํƒˆ๋ฆฌ์•„์—์„œ ์ œ์ž‘๋œ ์‹คํฌ 100% ์ œํ’ˆ์œผ๋กœ,
๋งค๋ˆํ•œ ์‹คํฌ ํ‘œ๋ฉด ์œ„์— ์„ฌ์„ธํ•œ ์ƒ‰๊ฐ์„ ๊ตฌํ˜„ํ•ด
ํŒจํ„ด์ด ์ง€๋‚˜์น˜๊ฒŒ ํ™”๋ คํ•˜์ง€ ์•Š์œผ๋ฉด์„œ๋„
๊ฐ€๊นŒ์ด์—์„œ ๋ณด๋ฉด ์ƒ๋‹นํ•œ ์˜ˆ์ˆ ์„ฑ์„ ๋А๋‚„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
๋กœ๊ณ ๋ฅผ ํฌ๊ฒŒ ๋“œ๋Ÿฌ๋‚ด๊ธฐ๋ณด๋‹ค๋Š” ๊ทธ๋ฆผ๊ณผ ์ƒ‰๊ฐ์œผ๋กœ
์ž์‹ ์˜ ์ทจํ–ฅ์„ ๋ณด์—ฌ์ฃผ๊ณ  ์‹ถ์€ ๋ถ„๊ป˜ ํŠนํžˆ ๋งค๋ ฅ์ ์ธ ํŽ˜๋ผ๊ฐ€๋ชจ ํƒ€์ด์ž…๋‹ˆ๋‹ค.

โ€ป ๋‹จ 1์ . ๋‹ค์‹œ ์ž…๊ณ ๋˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
์ด ๋„ฅํƒ€์ด๋Š” ๋Œ€ํ•œ๋ฏผ๊ตญ์˜ 1์ ์ผ ๊ฐ€๋Šฅ์„ฑ์ด ๋†’์Šต๋‹ˆ๋‹ค.
โ€ป ๋‹จ ํ•œ ๊ฐœ๋งŒ ๊ตฌ๋งคํ•ด๋„ ๋ฌด๋ฃŒ ๋ฐฐ์†ก๋ฉ๋‹ˆ๋‹ค.

โ–ฃ๋‹จ1์ , ๊ณ ๋ฏผํ•˜๋Š” ์‚ฌ์ด, ์ด ๋„ฅํƒ€์ด๋Š” ๋ˆ„๊ตฐ๊ฐ€์˜ ์„ ํƒ์ด ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.โ–ฃ
โ–ฃ๋ฐ›์œผ์‹  ํ›„ ๋ฐ”๋กœ ์ฐฉ์šฉ ๊ฐ€๋Šฅ(๊ณ ์˜จ ์‚ด๊ท  ์ŠคํŒ€ ๊ณผ์ • ํฌํ•จ)โ–ฃ

๋ช…ํ’ˆ ๋„ฅํƒ€์ด์˜ ๊ฒฝ์šฐ ๋ธŒ๋žœ๋“œ์— ๋”ฐ๋ผ ๋‹ค๋ฅด์ง€๋งŒ
์ƒˆ์ œํ’ˆ์ด ๋ณดํ†ต 30~50๋งŒ์›๋Œ€์˜ ๊ฐ€๊ฒฉ๋Œ€๊ฐ€ ํ˜•์„ฑ๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค.
์ค‘๊ณ (๋นˆํ‹ฐ์ง€)๋„ฅํƒ€์ด๊ธฐ์—
์ œํ’ˆ ์ƒํƒœ ์ปจ๋””์…˜๊ณผ ํ•ด์™ธ๋ฐ”์ž‰, ํฌ์†Œ์„ฑ ๋“ฑ์„
๊ณ ๋ คํ•˜์—ฌ ๊ฐ™์€ ๋ธŒ๋žœ๋“œ๋ผ๋„ ์ œํ’ˆ๋ณ„๋กœ
ํ•ฉ๋ฆฌ์ ์ด๊ณ  ๋งค๋ ฅ์ ์ธ ๊ฐ€๊ฒฉ์œผ๋กœ ์ฐจ๋“ฑํ•˜์—ฌ
ํŒ๋งคํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
๋งŽ์€ ๊ตฌ๋งค ๋งŒ์กฑ๋„๊ฐ€ ์ด๋ฅผ ์ฆ๋ช…ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

์ €ํฌ๋Š” ๋‹จ ํ•œ๋ฒˆ ๊ตฌ๋งค๊ฐ€ ์•„๋‹Œ,
ํ‰์ƒ ์ง€์†์ ์ธ ํ•ฉ๋ฆฌ์ ์ธ ๋„ฅํƒ€์ด ๊ตฌ๋งค์˜ ๋™๋ฐ˜์ž๊ฐ€ ๋˜๊ธฐ๋ฅผ ๊ฟˆ๊ฟ”์„œ,
๊ผผ๊ผผํ•œ ์ œํ’ˆ ๊ฒ€์ˆ˜์™€ ์ด๋ฅผ ๋ฐ”ํƒ•ํ•œ ํ•ฉ๋ฆฌ์ ์ธ๊ฐ€๊ฒฉ์„ ์ •์„ ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ,
๋ชจ๋“  ๋„ฅํƒ€์ด ์ œํ’ˆ์˜
๋“œ๋ผ์ดํด๋ฆฌ๋‹์˜ ๋“ฑ ํ›„ ๋ฐœ์†ก ๋“ฑ ๋ชจ๋“  ๋ถ€๋ถ„
์‹ ๊ฒฝ์“ฐ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
์•„๋ž˜ ์ปจ๋””์…˜ ๋“ฑ๊ธ‰ํ‘œ ํ™•์ธํ•˜์—ฌ ๊ตฌ๋งค ๋ถ€ํƒ ๋“œ๋ฆฝ๋‹ˆ๋‹ค.

*Condition Information

โ—†S๋“ฑ๊ธ‰ ์‹œ๊ฐ„์ด ์Šค์ณ๊ฐ€์ง€ ์•Š์€ ํƒ€์ด
์ƒˆ์ œํ’ˆ ํ˜น์€ ๊ทธ์— ์ค€ํ•˜๋Š” ์ƒํƒœ.
๋น›๋ฐ”๋žจ, ํ’€๋ฆผ, ์˜ค์—ผ ์—†์ด ์™„๋ฒฝ์— ๊ฐ€๊นŒ์šด ์ปจ๋””์…˜.
โ€œ์ด ํƒ€์ด๋Š” ๋ˆ„๊ตฐ๊ฐ€์˜ ์„œ๋ž ์†์—์„œ ์กฐ์šฉํžˆ ๊ณ„์ ˆ์„ ๊ฑด๋„œ์Šต๋‹ˆ๋‹ค.โ€

โ—†A+๋“ฑ๊ธ‰ ํ•œ ๋ฒˆ์˜ ์ˆœ๊ฐ„, ๊ทธ๋Ÿฌ๋‚˜ ๊นŠ์ง€ ์•Š์€ ํ”์ 
๋ฏธ์„ธํ•œ ์‚ฌ์šฉ๊ฐ์ด ๋А๊ปด์ง€๋‚˜,
๋ˆˆ์— ๋„๋Š” ํ ์ง‘์ด๋‚˜ ์˜ค์—ผ ์—†์ด ๊น”๋”ํ•œ ์ƒํƒœ.
โ€œ๊ทธ๋‚  ๋ˆ„๊ตฐ๊ฐ€๋Š” ์ด ํƒ€์ด๋ฅผ ๋งค๊ณ  ์ค‘์š”ํ•œ ์ž๋ฆฌ์— ๋‹ค๋…€์™”์„์ง€ ๋ชจ๋ฆ…๋‹ˆ๋‹ค.
๊ทธ๋Ÿฌ๋‚˜ ๋ชจ๋“  ํ”์ ์€ ์ •๊ฐˆํ•˜๊ฒŒ ์ •๋ฆฌ๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค.โ€

โ—†A๋“ฑ๊ธ‰ ์‚ถ์˜ ๊ธฐ์ฒ™, ๊ทธ๋Ÿฌ๋‚˜ ๊ฐ์ •์„ ํ•ด์น˜์ง€ ์•Š๋Š”
์†Œ์†Œํ•œ ์˜ฌ๋œฏ๊น€, ์‚ด์ง์˜ ์ฃผ๋ฆ„.
์ „์ฒด์ ์ธ ์ฐฉ์šฉ๊ฐ์€ ์žˆ์œผ๋‚˜ ๊น”๋”ํ•œ ์ธ์ƒ ์œ ์ง€.
โ€œ๊ฑฐ์šธ ์•ž์—์„œ ๋งค๋ฒˆ ๋‹จ์ •ํ•˜๊ฒŒ ์ •๋ˆ๋œ ํƒ€์ด.
๊ทธ ์ •์„ฑ์€ ๊ณ ์Šค๋ž€ํžˆ ๋‚จ์•„ ์žˆ์Šต๋‹ˆ๋‹ค.โ€

โ—†B๋“ฑ๊ธ‰ ์‹œ๊ฐ„์˜ ํ”์ ์ด ์ด์•ผ๊ธฐ๋ฅผ ๋”ํ•˜๋Š” ํƒ€์ด
๋ถ€๋ถ„์ ์ธ ์˜ค์—ผ, ๋ฏธ์„ธํ•œ ๋Š˜์–ด๋‚จ,
์ฐฉ์šฉ๊ฐ์ด ๋А๊ปด์ง€๋‚˜ ์ „์ฒด์ ์œผ๋กœ ์—ฐ์ถœ ๊ฐ€๋Šฅ.
โ€œ์™„๋ฒฝํ•จ๋ณด๋‹จ, ๊ทธ ์‹œ๋Œ€์˜ ๋ฉ‹์„ ๊ฐ€์„ฑ๋น„์žˆ๊ฒŒ ๋А๋ผ๊ณ  ์‹ถ๋‹ค๋ฉด.
์ด ํƒ€์ด๋Š” ๋‹น์‹ ์˜ ๊ฐ์„ฑ์— ๋‹ตํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.โ€
Shipping & returns

We accept returns within 30 days of delivery. Items must be in original condition with all tags attached.

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.