Recent updates at Hallyu4U (26.01.21)

Dear Hallyu4U Customers,

This is Ryu, the manager at Hallyu4U.

First and foremost, I would like to express my deepest gratitude for your overwhelming love and support. Thanks to your interest, we have received over 500 inbound orders in just the past two weeks. I wanted to take this moment to personally thank you for this incredible response.

However, I must sincerely apologize as the stocking process is currently experiencing delays compared to our original schedule. To be honest, our team needed some time to adapt to the new Hallyu4U system, and we did not anticipate such a massive surge in orders in such a short period.

Fortunately, starting last week, our CEO, Mr. Moon, has assigned additional staff to our team, and we are also receiving support from other departments to speed up operations. We are doing our absolute best to resolve these backlog issues within this week.

In addition, if you experience any inconveniences while using the site—such as difficulties checking the dashboard or tracking your order status—please let us know via Customer Support. Our team will review your feedback and work on improvements immediately.

We also ask for your continued love and support for Hallyusuperstore as well. We will strive to meet your expectations and provide you with the best service possible.

Although it is a bit late, I wish you a very Happy New Year.

Thank you always.

Best regards,
Ryu.